Privacy Policy

1. General Introduction

This privacy policy sets out our commitment and responsibilities regarding the personal information of tk666 platform users. When you use the tk666 website or mobile application, register an account, make a deposit or withdrawal, or take part in our games and betting services, you are considered to have accepted the terms of this policy.

tk666 treats user privacy as a top priority. Your information is collected solely to provide services, ensure security, and improve the user experience. Our Terms and Conditions complement this privacy policy, and it is advisable to read both documents together.

This policy applies to users in Bangladesh and has been written in Bengali so that every user can be fully informed of their rights.

2. What Information We Collect

2.1 Identity Information

When registering an account, tk666 collects the following information:

• Full name and date of birth
• Mobile number and email address
• Username and password chosen by the user (stored in encrypted form)
• National ID or other government-issued identity document details (where verification is required)

2.2 Financial Information

At the time of deposits and withdrawals, we record limited information about the payment method used. tk666 processes transactions via bKash, Nagad, Rocket and bank transfer. Full bank account details or mobile banking PINs are never stored on our servers.

2.3 Usage Information

The following information about how you use the site may be collected automatically:

• IP address and device information
• Browser type and operating system
• Time of site access and page visit history
• Game play history and betting activity
• Records of communications with customer support

3. How We Collect Information

tk666 collects information through various methods. These are described in detail below:

3.1 Direct Collection

When you create an account, fill in a form, get support via live chat, or contact us by email, you provide information directly yourself.

3.2 Automatic Collection

Our technical infrastructure automatically tracks user activity through cookies, log files and web beacons. This information is essential for maintaining the security and performance of the platform.

3.3 Collection from Third Parties

For identity verification purposes, limited information may sometimes be collected from third-party verification services. In such cases, the relevant third party's own privacy policy will also apply.

4. Purpose of Using Information

tk666 uses collected information for the following legitimate purposes:

• Completing account registration and identity verification
• Processing deposit and withdrawal transactions
• Correctly providing bonus and cashback benefits
• Preventing fraud and unauthorised access
• Running 24-hour live chat and email support services
• Personalising services according to user preferences
• Ensuring the security and technical performance of our platform
• Enforcing responsible gaming restrictions

tk666 never uses your information for the purpose of selling it. Your consent is obtained before sending marketing communications, and you may withdraw that consent at any time.

5. Disclosure of Information to Third Parties

Under normal circumstances, tk666 does not disclose users' personal information to third parties. However, information may be shared in the following limited situations:

5.1 Service Provider Partners

Information necessary for operations may be shared with trusted third parties for payment processing, technology infrastructure and fraud prevention. These partners are obliged to use the information only in accordance with our instructions.

5.2 Legal Obligations

Required information may be provided in response to a court order or a lawful request from a relevant authority. In such cases, we will supply only the amount of information required by law.

5.3 Business Changes

In the event of a business merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance in such cases.

6. Cookies and Tracking Technologies

tk666 uses cookies and similar technologies to ensure the normal functioning of the platform and to improve the user experience.

6.1 Essential Cookies

These cookies are essential for maintaining login status, validating security tokens and managing sessions. Without them, the platform cannot function properly.

6.2 Functional Cookies

These cookies are used to remember your language preference, display settings and account-related preferences.

6.3 Analytical Cookies

Analytical cookies are used to understand which pages users visit most and where issues arise, in order to improve our services. This information is entirely anonymous and aggregated.

You can disable cookies from your browser settings, but doing so may limit some functionality of the platform.

7. Data Storage and Security

tk666 follows industry-standard security measures to protect your information. The following technical measures are in place:

• All data transfers secured through SSL encryption
• Passwords stored using hashing and salting methods
• Regular security audits and vulnerability testing
• Data access limited to staff on a need-to-know basis
• OTP verification for suspicious login activity

7.1 Data Retention Period

Relevant information is retained while your account is active. Even after an account is closed, certain information may be retained for a set period due to legal obligations or dispute resolution needs.

7.2 Response to a Data Breach

Should a data breach occur, tk666 will notify affected users in a timely manner and take prompt steps to limit any damage.

8. Privacy of Minors

tk666 strictly enforces a 21+ age policy. Casino and betting services are exclusively for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory at registration. If we become aware that a minor's information has been included in an account, the relevant account will be closed immediately and the information deleted. Our Responsible Gaming policy contains detailed guidance on the protection of minors.

9. User Rights

As a tk666 user, you have the following rights over your own information:

9.1 Right to Access Information

You may request to view the information stored in your account at any time. This request will be fulfilled after verification.

9.2 Right to Correct Information

If there is any incorrect or outdated information in your profile, please contact customer support to have it corrected. Additional verification may be required for changes to identity-related information.

9.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, due to legal obligations or ongoing disputes, it may not be possible to delete some information completely.

9.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. This will have no effect on the sending of important service-related messages.

To exercise any of the above rights, please contact us through our support channels. For general queries, visit our FAQ section where answers to many questions can be found.

10. Policy Changes

tk666 reserves the right to amend this privacy policy as needed. If significant changes are made to the policy, registered users will be informed by email or via an in-platform notification.

If you continue to use the platform after a change, you will be considered to have accepted the updated policy. The date of any change will always be shown at the top of the page.

If you have any questions about the history of the policy or wish to view a previous version, please contact our support team.

11. Contact

If you have any questions, requests or complaints about this privacy policy, please get in touch with us:

• Live chat: 24 hours a day, 7 days a week — support available in Bengali and English
• Email: [email protected]

For privacy-related requests, writing "Privacy Request" in the email subject line will result in a faster response. Our support team is able to handle all information requests in Bengali.